Yupik Medical Interpreter/Translator

Position Summary:  

Under the direction of the manager, the incumbent serves as a medical interpreter for patients and staff and supports the operations of the medical and nursing department, in the consecutive, simultaneous, and sight translation modes. Relays medical information between speakers of two different languages in compliance with all office and hospital policies and procedures, particularly relating to patient confidentiality and informed consent, Standards of Practice, and the Code of Ethics. Also assists department with on-the-job training and mentoring of interpreter internships.

Helps facilitate successful delivery of services to linguistically diverse consumers. Explain hospital resources, office protocols, and limitations to clinicians and patients; make appropriate referrals; serve as a cultural and linguistic resource to both patients and providers to contribute to successful outcomes.  Performs duties in a spirit of teamwork and cooperation. Adheres to hospital policies on customer relations and hospitality. Understands the hospitals system of service delivery.

Written translations as required in patient encounters such as filling out forms and medical instructions, and medication schedules; administrative translations such as letters to patients, documents, and patient materials.

Support the office operations by answering the phone, taking requests, document encounters on the interpreter tracking log, data entry, general troubleshooting, filing and photocopying.  Also assists department with on-the-job training and mentoring of interpreter internships. Utilize on-line computer systems such as Outlook, and other hospital software.  Work with special projects as assigned.

Compliment the provider staff and improve the image of the Health Care Delivery system by facilitating continuity and quality patient care. This will be accomplished and maintained by interpreting complex diagnostic procedures, treatments, surgical procedures, etc.. in a manner that could be easily understood by the non-English speaking clientele and also interpret patients health care needs to the health care provider. This process is to provide continuity of patient care, assist elders through the complex hospital system, and assist staff to better understand the needs of the people we serve. Provision of such services are done with tact and sensitivity to cultural and personal needs.

Position Qualifications:

• High School Diploma or GED equivalent
• One (1) year in the Health Care field and working knowledge of medical terminology preferred
• Experience in a healthcare setting as a medical interpreter with strong medical vocabulary (including vocabulary of medical specialties, to interpret for our medical specialties clinics)
• High level of customer service and a positive approach
• Familiarity and ability to work with diversity of cultural/socio-economic backgrounds
• General knowledge of cultural backgrounds of patients to be served
• Good interpersonal, organizational, and time-management skills
• Knowledge of computer systems]\
• YKHC Cisco Phone System
• Standard Network and Computer Accesses
• Yupik/Eskimo Dictionary
• Medical Terminology for English/Yupik Handbook

Benefits Include:

• Generous PTO – beginning at 4.5 weeks
• Eleven paid holidays
• Comprehensive healthcare coverage
• Life and Disability Insurance
• Flexible Spending Account
• Retirement plans
• Employee Wellness Center

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