KLA-WBL Tobacco Prevention Support Technician

We are working together to achieve excellent health. Come join us!

The Yukon-Kuskokwim Health Corporation is a Tribal health care organization, serving nearly 30,000 people living across rural, southwest Alaska in villages with populations from about 10 to more than 1,000. Bethel, the regional hub and location of the only hospital in the region, has a population of nearly 7,000. The Yukon-Kuskokwim Delta is home to thousands of lakes and two primary rivers—the Kuskokwim and Yukon.

 We offer a broad range of employment opportunities and the chance to make a meaningful impact on the health of people in the region.

Position Summary: Answers scheduling telephones. Schedules, cancels or reschedules patient appointments using the Scheduling Guidelines or routes the calls to appropriate department or party in a professional manner. Shadow’s and assists with tobacco prevention and cessation procedures, and assists in general department function. Assists with various office duties as assigned.

Note: All students will be required to follow standard new hire onboarding including fingerprinting and criminal background checks

Position Qualifications:

• Minimum Education: 16+ years old, junior/senior, must be enrolled in LKSD WBL class, HS transcripts

• Minimum Experience: One-year experience in a position that requires dealing with the public preferred. Previous switchboard experience preferred. Working knowledge of medical terminology preferred.

• License, Certification, Registration: None required

• Equipment/Tools: Computer, Multiline telephone system, copy/print/scan machine and other general office equipment.

• Specialized Knowledge and Skills: Able to communicate with easy medical terms for patients. Able to communicate effectively in English, both verbally and in writing.   Yup’ik speaker preferred.

• Supervisory Responsibilities: None

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