Quality Assurance Coordinator

Position Summary:

The Quality Assurance Coordinator position plays a lead role in the development and dissemination of accurate, reliable and timely information to assist leaders and staff throughout YKHC.  The Quality Assurance Coordinator position will identify data trends and ensure that appropriate departments are notified and suitable action is taken in a timely manner. The Quality Assurance Coordinator position serves as a resource for the use and understanding of analytic tools found in Raven to continuously improve processes throughout the organization. Additionally, this position is responsible to ensure that new and existing staff is proficient in the use of the reporting functions within Raven and that the appropriate staff are made aware of training and education opportunities. To this end, personnel training needs required to obtain and maintain competency will be identified and regularly provided to the organization.

This position is also responsible to ensure that all requirements of the Centers for Medicare & Medicaid Services (CMS) Incentive Program known as Meaningful Use are monitored and reported in a timely manner. The Quality Assurance Coordinator position will work closely with the various departments to ensure the standards are being met, immediate effective corrective action is taken as appropriate and reporting is completed on time.  He or she is responsible for the successful planning and execution of all projects related to meaningful use. This includes the coordination, monitoring, and status reporting of all clinical and technological components related to the demonstration of meaningful use across the health system.

The Quality Assurance Coordinator position may be called upon to prepare reports for senior leadership from time to time.

The Quality Assurance Coordinator position may be expected to complete other duties as assigned by the Performance Improvement Administrator.

Position Qualifications:

• Minimum Education: Bachelors’ degree required, preferably with an emphasis in statistics or the sciences.
• Minimum Experience:
  • Demonstrated ability to independently produce and deliver high quality reports using SAP Business Objects / Crystal Reports and Microsoft Office tools such as Excel, Access, PowerPoint and Word
  • Minimum of 3 – preferably 5 or more – years experience in Quality or Database Management in a Health Care environment. Experience with Meaningful Use and other CMS Grant reporting desired
• Equipment/Tools/Word-Aids: Must have computer skills needed to access computerized medical records, and warehouse, mine, and analyze data. Office machines (i.e., multi-line telephone, copy machine, fax machine).
• Specialized Knowledge/Skills:
  • Demonstrated ability to develop readily understandable reports using tools such as Crystal Reports, Business Objects or similar software.
  • Demonstrated Ability to assist staff to interpret results, root cause analysis and determining recommended course of action.
  • Strong project management, verbal and written communication skills
  • Ability to teach basic data analysis tools found in the Raven system to a diverse audience including those without advanced training

Benefits Include:

• Generous PTO – beginning at 4.5 weeks
• Eleven (11) paid holidays
• Comprehensive healthcare coverage
• Life and Disability Insurance
• Flexible Spending Account
• Retirement plans
• Employee Wellness Center

C#