SRC Dental Case Manager

Position Summary:

The SRC Dental Case Manager is responsible for the front office management, including Dental training, scheduling, reception, registration of patients.  100% responsible for Dental error reports, timely corrections, enforce use of Dental application for scheduling and DHAT coding. Coordination of Dental ports adding/removing maintenance.

The SRC Dental Case manager is also responsible for the case management support and care coordination to clients and their families who present to the SRC for dental services; coordinate appointments and follow-up for patients on recall lists, treatment plans, and those due for preventive or routine exams. Coordinate with the SRC Operations Managers, DHAT’s, Dental Assistants, and Hospital Dental Providers in meeting census, revenue, and treatment goals.

Position Qualifications:

• AA Degree in Administration or Management preferred.   Minimum of two (2) years of dental experience in preparation with an emphasis in Business/Office Management.   Equivalent combination of education and experience will be considered.

• Case management and/or direct care work with persons with dental/oral health needs.  Two (2) years’ experience in the field of Dental or similar Community Service. Up to three years overall experience and one year of experience with Dental services can be substituted for an AA Degree in human service/health related field.

• Office Equipment i.e. Computer, Fax Machine, Copier, etc.

• Ability to communicate effectively with pediatric and adult patients, their families, and regional and local service providers.

• Basic communication skills and knowledge of dental services preferred.

• Ability to assume responsibility, meet deadlines and follow schedules with minimal supervision.

• Good computer skills.

• Yup’ik/English bilingual preferred.

• Dental anatomy, basic dental instrumentation, basic dental assisting and customer service skills.

Benefits Include:

• Generous PTO – beginning at 4.5 weeks

• Eleven paid holidays

• Comprehensive healthcare coverage

• Life and Disability Insurance

• Flexible Spending Account

• Retirement plans

• Employee Wellness Center

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