Field Supervision Coordinator

Position Summary:
The Field Supervision Coordinator (FSC) must be able to manage effectively in a complex setting. The FSC directly manages a core of Supervisor Instructors, Clinical Instructor, that number approximately 10 persons. Through and with them, the FSC will be responsible on a daily basis for 40 village clinics throughout southwest Alaska, each one staffed by a combination of Community Health Aides and office assistants. The Health Aides at these 40 clinics will see over 100,000 patients each year for acute, emergent and preventive care, and will oversee the transfer of patients with more serious conditions to the hospitals in Bethel or Anchorage via air ambulance or small aircraft flights.

Staffing of the 40 clinics, supervision of over 150 staff, ensuring that the doors of all 40 clinics are open each day with staff available to see patients, supplies and clinical quality improvement are among the tasks for which the FSC is responsible.

The successful candidate will be able to effectively
•    Manage staff both local and remote
•    Communicate effectively in cross-cultural settings
•    Handle emergencies and interruptions calmly & effectively
•    Develop strong working relationships with other departments and department managers
•    Determine and act on opportunities for improvement
•    Combine administrative duties with health program design and direction
•    Work effectively with tribal and village leaders
•    Drive quality improvements determined by the Board and by YKHC management
•    Meet reporting deadlines
•    Satisfactorily address criticism and complaints from community members
•    Manage over 40 operating and capital budgets
•    Support the five “pillars” of YKHC:
o    Patient Centered Excellence
o    Employee Focus
o    Alaska Native Workforce Development
o    Community & Partner Satisfaction, &
o    Financial Viability
•    Maintain compliance in each clinic with state & federal regulations
•    Work at a high level both independently and as part of the CHAP management team

The FSC also represents YKHC on several regional committees that require travel outside the region (typically to Anchorage on a quarterly basis). The FSC will travel within region as necessary in the completion of assigned duties, usually several times per month. This position also holds the responsibility to either conduct or oversee the initial week of “pre-session” training for new Community Health Aides, an introductory course designed to familiarize 10-15 students with basic medical vocabulary, vitals and clinic operations. The FSC will also be engaged on a regular basis with hiring and personnel issues, and will be tasked to track and improve retention of Community Health Aides.

Position Responsibilities:
1.    Ensure compliance with Napartet Pillars, established departmental policies and procedures, goals and objectives.  
2.    Demonstrates effective leadership to assigned departments(s) of responsibility in established lines of authority.
3.    Supervises the daily operations of the Health Aide Supervision department.  
4.    Responsible for the systematic development, alignment and deployment of goals, objectives, initiatives and action plans for department and programs. Responsible for ensuring these are aligned with the corporate strategic plan, and aligned with other departments and programs within the Yukon-Kuskokwim Health Corporation.
5.    Provide assistance to the Community Health Aide Program Director in the completion and maintenance of annual operating and capital budgets for the Health Aide Supervision department, including projecting volume, revenue and expenses.
6.    Maintains accountability for fiscal management of the department.
7.    Responsible and accountable for deployment and compliance with corporate policies and procedures, applicable local, state and federal regulations, grant/funding conditions and accrediting bodies, including the Joint Commission of Accreditation of Health Care Organizations (TJC).
8.    Ensures departments and programs under supervision actively participate in Performance Improvement activities as described in Corporate Performance Improvement Plan.
9.    Ensures proper staffing for the department(s) of responsibility.
10.    Responsible for ensuring that the employees under his/her supervision are competent to complete job duties by development of systematic selection requirements, and systematic evaluation of employee performance and competence, including customer contact requirements, customer satisfaction and ability to work with others.

 

Position Qualifications:

• •         Minimum Education: Must be a Certified Health Practitioner, AA degree preferred.

• •         Minimum Experience: Three years of personnel management experience.  Three years of successful work experience in business or health care field required. Prefer experience to include extensive supervision, grant & budget management, policy development and implementation, and familiarity with health care regulations including TJC, CHAP, and HIPAA Standards.  Experience working in rural, multi-cultural setting desirable.

• •         License, Certification, Registration: Valid Driver’s License.  Certification as a Community Health Practitioner required.

• •         Equipment/Tools: Comprehensive knowledge of PC computers.  Ability to operate digital projector, digital camera, and other technology as it becomes available.

• •         Specialized Knowledge and Skills: Grant writing and management, excellent public relations, effective communication skills (oral & written), organizational skills, and ability to chair meetings a plus.  Ability to effectively utilize Microsoft Office suite software, , internet, and e-mail required.

• •         Supervisory Responsibilities: The FSC directly manages a core of Supervisor Instructors, Clinical Instructor, 10 persons.  Through and with them, FSC will be responsible on a daily basis for 40 village clinics throughout southwest Alaska, each one staffed by a combination of Community Health Aides and office assistants.

Benefits Include:

• Generous PTO – starting at 4.5 weeks per year, accrued over time
• Eleven paid holidays
• Comprehensive healthcare coverage
• Life and Disability Insurance
• Flexible Spending Account
• Retirement plans
• Employee Wellness Center
• Plus More!