CHAP Supervisor/Instructor

Position Summary:
Supervise Community Health Aides/Practitioners (CHA/Ps) in overall job performance and ensure quality health care at the village level.  Supervises clinic management and on-site instruction of CHA/Ps.

Position Responsibility:

• Maintains established corporate department policies and procedures, objectives, Quality Improvement programs, and safety standards.
• Acts as immediate supervisor for assigned CHA/Ps and office assistants in all aspects of job performance, including timeliness, customer service, clinic upkeep and maintenance and clinical services.
• Functions as a team coordinator and liaison for the village health care team, village council, and the community.
• Represents Community Health Aide Program on functional team meetings.
• Coordinates Standing Orders for Community Health Aides.
• May represent Community Health Aide Program at the state level on CHA/P related committees.
• Provides instruction in clinic management, organization and patient care to CHA/Ps in assigned villages, based on identified needs. Refers CHA/Ps to other training resources as appropriate. Coordinates Precession training for CHA/Ps with the Field Supervision Coordinator.
• Actively serves as a resource person for CHA/Ps, village councils and communities in matters of YKHC policies and CHAP procedures. Identifies needs, provides information and training as able and/or refers to other resources as appropriate.
• Identifies clinic and CHA problem areas and in collaboration with Field Supervision Coordinator, plans, implements and evaluates follow-up with clinic, staff, and village council.
• Completes trip objectives based on pre-planning and submits required trip reports and documentation to appropriate programs.
• Evaluates administrative and clinical performance of CHA/Ps on an on-going basis.  Provides field follow-up training for CHA’s at appropriate levels.
• Directs Quality Improvement and Quality Assurance activities in assigned villages.
• Communicates verbally and in writing with CHA/P, within CHAP, Village governing bodies, community members and with other YKHC health systems participants as needed.
• Submits summary reports of activities and projects to include a monthly scorecard.
• Participates in designated training to maintain clinical skills using the “Clinical Skills List” guideline.
• Performs other job-related duties as assigned.

Position Qualifications:

• Positive work history.
• Certified Community Health Aide, session III or higher.
• One year (1) experience in providing health care.
• Must obtain Alaska Community Health Practitioner (CHP) certification within 2 years of hire date.
• Current ETT. EMT I preferred
• Current Alaska Driver’s License.
• Clear Background check.
• Proficient with Microsoft Word, Email, RPMS and Telehealth
• Good communication skills and basic computer knowledge.
• Management and/or supervisory experience in a rural, cross-cultural setting preferred.
• Bilingual Yup’ik/English, Athabascan/English or Cupik/English preferred.
• Supervise staff and operations of village clinics, including hiring, evaluation, disciplinary action and terminations.

Benefits Include:

• Generous PTO – beginning at 4.5 weeks
• Eleven paid holidays
• Comprehensive healthcare coverage
• Life and Disability Insurance
• Flexible Spending Account
• Retirement plans
• Employee Wellness Center

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