Medical Support Technician Case Manager Assistant - Outpatient; $2,000 Sign On Bonus

Position Summary: Answers scheduling telephones. Schedules, cancels or reschedules patient appointments using the Scheduling Guidelines or routes the calls to appropriate department or party in a professional manner. Assists the Case Management Team in various office duties as assigned.

Position Qualifications:

Minimum Education: High School diploma or equivalent

Minimum Experience: One year experience in a position that requires dealing with the public preferred. Previous switchboard experience preferred. Working knowledge of medical terminology preferred.

License, Certification, Registration: None required

Equipment/Tools: Computer, Multiline telephone system, copy/print/scan machine and other general office equipment.

Specialized Knowledge and Skills: Able to communicate with easy medical terms for patients. Able to communicate effectively in English, both verbally and in writing. Yup’ik speaker preferred.

Supervisory Responsibilities: None

Benefits Include:

•                     Generous PTO – beginning at 4.5 weeks

•                     Eleven paid holidays

•                     Comprehensive healthcare coverage

•                     Life and Disability Insurance

•                     Flexible Spending Account

•                     Retirement plans

•                     Employee Wellness Center

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