LKSD-WBL-Medical Support Technician, Temporary

Position Summary: Answers scheduling telephones. Schedules, cancels or reschedules patient appointments using the Scheduling Guidelines or routes the calls to appropriate department or party in a professional manner. Shadow’s and assists with dental procedures, and assists in general clinic function. Assists the Admin team in various office duties as assigned.

Note: All students will be required to follow standard new hire onboarding including fingerprinting and criminal background checks

Position Qualifications:

• Minimum Education: 16+ years old, junior/senior, must be enrolled in LKSD WBL class, HS transcripts
• Minimum Experience: One year experience in a position that requires dealing with the public preferred. Previous switchboard experience preferred. Working knowledge of medical terminology preferred.
• License, Certification, Registration: None required
• Equipment/Tools: Computer, Multiline telephone system, copy/print/scan machine and other general office equipment.
• Specialized Knowledge and Skills: Able to communicate with easy medical terms for patients. Able to communicate effectively in English, both verbally and in writing.   Yup’ik speaker preferred.
• Supervisory Responsibilities: None

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